Returns & Order Issues

IF YOUR ORDER ARRIVES DAMAGED OR INCORRECT

Let us know within 30 days of delivery. Include your order number and a photo of the issue. If your order arrives damaged or misprinted, or you received the wrong item, we'll make and ship a replacement free.

If we ask you to send the item back, we'll cover the postage. If we can't replace it, we'll refund the item to your original payment method.

Wrong size or change of mind

We get it. If your item doesn't fit, you get one size exchange per item within 30 days of delivery. The item must be unworn, unwashed, and in the condition you received it.

You pay the postage to ship the original item back to us. We make your new size and ship it to you free. Your new size is made to order, so allow 10–14 days for it to arrive.

Because every piece is made after you order, we can't offer refunds if you change your mind. If it's a fit issue, use your one size exchange.

CONTACT US FIRST

Before sending anything back, please email us and wait for our reply. We'll confirm next steps and send the return address if needed.

Have your order number ready, plus the item and size you have and what you need (the new size, or a photo of the problem).

LET'S GET IT SORTED

Reach out through our Contact page or email lifemethod@yahoo.com. Full details are in our Refund & Return Policy.

Nothing on this page limits any consumer rights that apply by law.